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About the Agency


The Agency is mandated to support and promote effective employment relations in the Province, to regulate minimum terms and conditions of employment through Labour Standards legislation, and to provide workplace dispute resolution services. These goals are pursued through the effective administration and enforcement of applicable legislation administered under the powers and duties of the Minister.

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The Labour Relations Agency’s vision is of an optimal employment relations climate contributing to economic growth, competitiveness and prosperity.

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The Labour Relations Agency’s ability to promote effective employment relations requires that stakeholders have a high level of trust and confidence in the independence of the Agency’s staff and in the quality of its services. To this end, the Agency’s organizational culture promotes three key values: professionalism, respect and partnership.

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Lines of Business

Labour Standards Division

The Agency, through its Labour Standards Division, is responsible for administering the Province's Labour Standards Act, which imposes certain minimum conditions on most employment contracts of service. Services to the public include:

  • Ensuring compliance with Labour Standards and Shops Closing legislation through investigation and enforcement;
  • Investigating and mediating disputes between employees and employers;
  • Offering educational awareness seminars and consultative programs to communities and organizations, educational institutions, and various business sectors;
  • Consulting with employees and employers on workplace matters.

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Labour Relations Division

The Agency, through its Labour Relations Division, serves those employees and employers in the Province who operate within the framework of the collective bargaining system by offering support to both groups, with an emphasis on building constructive relationships. Programs and services include:

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Policy and Planning Division

The Policy and Planning Division is responsible for the provision of information and research services related to the Province’s employment relations climate, and for the review and enhancement of the Agency’s policies, programs and services. This is accomplished through the effective administration of provincial labour legislation.

The Division:

  • Provides employers, employees and the public with statistical information relating to the Agency’s core lines of business, objectives, programs and activities;
  • Provides information and research services with respect to the Province’s employment relations climate;
  • Researches labour relations and labour standards issues;
  • Facilitates the review and enhancement of the Agency’s policies, programs and services;
  • Provides support and advice to the Agency Executive and to the Minister responsible for the Labour Relations Agency;
  • Updates and monitors the Agency's Strategic Plan and prepares its Annual Report;
  • Ensures the Agency’s participation in initiatives both Government-wide and with other federal/provincial/territorial governments; and
  • Develops and maintains partnerships with relevant provincial, national and international organizations.

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