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Employee Assistance Program


What It Is
 The Employee Assistance Program is a joint program of the Government of Newfoundland and Labrador, The Newfoundland Association of Public Employees, and the Public Sector Managers' Association.

What It Does
 The purpose of the Program is to provide any employees in the Newfoundland and Labrador Public Service with an opportunity to obtain help for personal problems that are either affecting, or have the potential to affect, work performance. Problems may be marital, family, financial, emotional or those associated with substance abuse, or gambling.

How It Works
 Recognizing that a problem exists, an employee may seek assistance on their own initiative by contacting one of the Co-ordinators of the Employee Assistance Program. If work performance has deteriorated, the supervisor may make the referral on behalf of the employee, if the employee agrees to participate. The Co-ordinator will discuss with the employee, the nature of the problem, and provide immediate counselling if necessary, and/or refer the person to an outside helping agency.

Basic Principles of the Program

  • Confidentiality is protected
  • Job security and chances for promotion will not be jeopardized
  • The Program is voluntary
  • The Program is endorsed by both the Government and its Unions/Associations
  • The Program applies to all employees, regardless of classification or level

Your EAP Offers

  • Confidential assistance for personal difficulties
  • Crisis debriefing & grief counselling for individuals & groups
  • Help with workplace interpersonal conflicts
  • Workshops on the EAP process, stress management & managing change
  • Wellness promotion seminars

Who To Contact
For more information concerning the Employee Assistance Program, or for confidential help in dealing with personal problems, call the Employee Assistance Program Co-ordinators at 729-5831/toll free 1-888-894-6795 or 729-4240/toll free 1-888-891-2999. Each of these numbers is private and direct to the office of the Employee Assistance Program Co-ordinators.

24 Hour Crisis Lines:

  • Mental Health Crisis Centre 1-888-737-4668

  • NL Sexual Assault Crisis & Prevention Centre 1-800-726-2743 or 726-1411

  • Gambling Crisis Line 1-888-899-4357(HELP)

  View the EAP Handbook
  View Community/Support Bereavement Information

Upcoming Events

Other Links

  Return to Employee Assistance and Respectful Workplace Main Page

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