Labour Relations Division (Unionized Workplaces)

The Labour Relations Division serves those employees and employers in the province who operate within unionized environments promoting a stable and constructive labour relations climate and fostering productive workplace relationships. The programs offered focus on facilitating the settlement of Collective Agreements, dispute resolution, appointment of arbitrators and workplace training.


We offer a broad range of workshops, programming and resources designed to help improve your labour relations practices.

Did you know?

The province has approximately 575 collective agreements and 83,600 unionized employees.

The Labour Relations Division has over an 80% success rate in grievance mediation.

The Labour Relations Division has a 98% success rate in conciliation without job action.

Programs and Services

The Labour Relations Division provides competent, well-trained and neutral third party assistance to unions and employers through a wide range of programs and services.

  1. Conciliation Services
  2. Preventive Mediation Program (PMP)
  3. Interest-Based Negotiation (IBN)
  4. Appointment of Arbitrators
  5. First Collective Agreement Mediation

On-Line Forms for Service

Additional Labour Relations Information

Contact Information

Labour Relations Division
2nd Floor, Beothuck Building
20 Crosbie Place, P.O. Box 8700
St. John’s, NL A1B 4J6

Telephone: 1-709-729-2711
Fax: 1-709-729-1759

Note: If you are employed in a non-union workplace and have questions regarding wages, benefits and working conditions please contact the Labour Standards Division at 709-729-2742 or toll free at 1-877-563-1063.