Fire, Emergency and Corporate Services

Emergency Services Courses

The Department of Municipal Affairs and Environment offers several Emergency Management courses that are available to municipal representatives, first responders and volunteers, who could be involved in emergency planning in your community. All of these courses are offered at no charge throughout Newfoundland and Labrador. Please refer to the online course schedule for training near you.

If your Municipality/region has a need for a specific training course, Regional Emergency Management & Planning Officers will work to offer training in your area. Contact the department.

Emergency Management Training Courses: 2019 Emergency Management Training Course  PDF (81 KB)

Basic Emergency Management

The intent of the Basic Emergency Management Course is to provide an introduction to the basic concepts of emergency management common to all Municipalities/Local Service Districts, as well as provinces and territories across Canada. It is designed for officials from all levels of government, emergency management coordinators and/or planners, emergency responders, volunteers, private sector representatives etc., to be better prepared to fulfill their emergency roles. The course material will enable emergency management personnel to implement processes for mitigating, preparing for, responding to and recovering from emergencies and disasters. 

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Emergency Operations Centre Management (EOCM)

This course is designed for those who may be required to function effectively as members of an Emergency Operations Centre (EOC). The course introduces the candidate to the principles of emergency operations and control. Candidates receive an introduction to the standard operating procedures applied in an EOC. The focus of the course will be establishing, organizing and exercising an EOC. This is a two-day course that consists of lectures and tabletop exercises. Candidates must have successfully completed the BEM/EPO or equivalent course prior to being accepted to EOCM.

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Incident Command System (ICS)

Incident Command System or ICS is a management system for command, control, and coordination of an emergency response.  It provides a means to coordinate the efforts of individual agencies as they work toward the common goal of stabilizing the incident and protecting life, property, and the environment.  ICS uses principals that are proven to improve efficiency and effectiveness in emergency response.  The ICS 100 is a computer based self study course that can be completed in four to six hours or it can be completed as a one-day course in a classroom setting.  ICS 100 is the prerequisite for ICS 200.

 *Candidates wishing to complete the self study ICS 100 course should contact Fire and Emergency Services directly.

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Exercise Program Management

This two-day course introduces the students to the five phases of emergency exercises and the eight-step design and development phase. Blending theory and practical application, students will learn why you should exercise emergency management plans and how to use the building block approach to developing an exercise program. This course prepares students to design, develop, conduct, evaluate and implement post-exercise requirements for a discussion-based exercise, specifically a Tabletop Exercise. A short simulated exercise will be conducted at the conclusion of the training. Prerequisite is Basic Emergency Management (BEM).

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Crisis Communications Workshop

If you were placed at the centre of an emergency in your community, do you have the understanding and tools needed to provide the public with the important safety information they require? Would you be able to manage the local and national media if they descended on your community? In this workshop, participants will learn about crisis communications and learn how to develop a communications plan. Officials will utilize the new Crisis Communications Guidebook for Municipalities and Emergency Fire Responders to show participants how to create key messages, how to write a news release and how to speak effectively with the media.  By the end of this one-day workshop, participants should have a grasp on the basics of communicating before, during and after an emergency or disaster.  This seminar is intended for municipal staff and politicians, local service district representatives, fire department officials and other emergency service organization representatives. The workshop will also include presentations by partner organizations such as Municipalities NL and the Newfoundland and Labrador Association of Fire Services.

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Basic Public Information Officer

In this workshop, participants will learn the reasons why media ask the questions they do, how a media scrum operates, the importance of clear concise messaging that does not create public panic, and how to effectively deliver your message in times of crisis. Sharing information with residents and the importance of relaying critical messages in times of emergency will also be discussed. By the end of this workshop, participants should have a grasp on the basics of media relations and communications during an emergency or disaster. This seminar is intended for municipal/ local service district, and/or fire department officials and other emergency service organization representatives.

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