National Occupational Classification (NOC): 60031
Fast Facts
- Average Pay: N/A
- Future Growth: N/A
- Skill Level: N/A
- Employment Size: N/A
- Unemployment: N/A
- Full-time Share: N/A
Sample Job Titles
- Bed and breakfast operator
- Front desk manager - accommodation services
- Guest-house operator
- Hotel assistant manager
- Hotel director
- Hotel manager
- Motel manager
- Reservations manager
- Seasonal resort manager
- Ski resort manager
What do accommodation service managers do?
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.
Accommodation service managers perform some or all of the following duties:
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment.
- Prepare budgets and monitor revenues and expenses.
- Participate in the development of pricing and promotional strategies.
- Negotiate with suppliers for the provision of materials and supplies.
- Recruit and supervise staff, oversee training and set work schedules.
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions.
- Resolve customer complaints.
Source: National Occupational Classification (NOC) 2021, Employment and Social Development Canada
Accommodation service managers work in the following subsectors (NAICS) in Newfoundland and Labrador:
- 721 Accommodation services
- 114 Fishing, hunting and trapping
- 623 Nursing and residential care facilities
- 722 Food services and drinking places
- 561 Administrative and support services
- 713 Amusement, gambling and recreation industries
Source: Census 2021, Statistics Canada.
Short and Long Term Occupational Projections
Short Term Projections for 2023-2025
The employment outlook will be good for Accommodation service managers in Newfoundland and Labrador (rating of 4 out of 5) for the 2023-2025 period.
Source: Job Bank, Government of Canada
Long Term Projections for 2023-2032
Accommodation service managers belong to the broader occupational group 6003 (Managers in food, accommodation and other personal services). This group is forecast to be tightening (rating of 3.1 out of 4) over the next several years, meaning new labour supply will be required to meet anticipated job openings.
Source: Department of Finance, Occupation Projections (Summer 2023)
Number of Job Postings in 2023
During 2023, there were 24 public job postings for this occupation, with the following distribution:
| Avalon: 42% | Western: 29% |
| Eastern: 0% | Labrador: 21% |
| Central: 8% | NL-unspecified: 0% |
Source: Lightcast (note: data used in this analysis reflects new unique monthly postings which are totaled for the calendar year).
Who works as accommodation service managers in Newfoundland and Labrador?
During the reference week of May 2021, there were approximately 415 people working in this occupation in Newfoundland and Labrador. 45% of those employed were Male+ and 55% of those employed were Female+.
Here is the age group breakdown for this group of workers:
| 15 to 24 | 25 to 54 | 55 to 64 | 65+ |
| 0% | 61% | 28% | 12% |
Source: Census 2021, Statistics Canada.
How much do accommodation service managers make?
Annual Earnings
The median employment income for all accommodation service managers in the reference year 2020 (540 workers in total, including those working part-time and full-time, as well as part-year and full-year) was $25,800.
Source: Census 2021, Statistics Canada.
Hourly Earnings
Salary information for accommodation service managers in Newfoundland and Labrador is as follows:
| Low ($/hour) | Median ($/hour) | High ($/hour) | |
| Newfoundland and Labrador | $19.00 | $37.95 | $78.67 |
The following low, median, and high wages are for Canada:
| Low ($/hour) | Median ($/hour) | High ($/hour) |
| $20.00 | $36.06 | $62.77 |
Source: Job Bank, Government of Canada
Most Frequently Sought Skills from Job Postings (2023)
- Housekeeping
- Auditing
- Front Office
- Marketing
- Hotel Operations
- Technology Solutions
- Accident Reporting
- Accident Prevention
- Injury Prevention
- Business Marketing
Source: Lightcast
What training is required?
- A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
- Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.
Source: National Occupational Classification (NOC) 2021, Employment and Social Development Canada
* Find public and private education, training and skills development opportunities in Newfoundland and Labrador here.