Public Advisory: Children, Seniors and Social Development Implements New Toll-free Telephone Number

  • Children, Seniors and Social Development

March 26, 2020

The Department of Children, Seniors and Social Development has implemented a new toll-free telephone number during the COVID-19 public health emergency to ensure individuals and community groups can best connect with the department as needed. Effective today, the new main contact number for the department is 1-833-552-2368.

This new central line will have options for the department’s essential services, including child protection; adult protection; child, youth and family services’ inquiries; and financial payments.

All existing contact information related to these essential services and other areas of the department will still be available; however, the new central line will direct calls accordingly. A complete listing of all departmental contact information can be found on the department’s website.

In addition, child protection and adult protection referrals will continue to be received and assessed 24/7 by calling the department’s new number 1-833-552-2368 or your local police. It is important to always remember that everyone has a duty to report adult and/or child and youth abuse and neglect.

For the most up-to-date information related to COVID-19, please visit For general inquiries related to available government services, please email


Media contact
Gina MacArthur
Children, Seniors and Social Development
709-729-3768, 730-2977

2020 03 26 11:03 am