The Department of Children, Seniors and Social Development has implemented a new toll-free telephone number during the COVID-19 public health emergency to ensure individuals and community groups can best connect with the department as needed. Effective today, the new main contact number for the department is 1-833-552-2368.
This new central line will have options for the department’s essential services, including child protection; adult protection; child, youth and family services’ inquiries; and financial payments.
All existing contact information related to these essential services and other areas of the department will still be available; however, the new central line will direct calls accordingly. A complete listing of all departmental contact information can be found on the department’s website.
In addition, child protection and adult protection referrals will continue to be received and assessed 24/7 by calling the department’s new number 1-833-552-2368 or your local police. It is important to always remember that everyone has a duty to report adult and/or child and youth abuse and neglect.
For the most up-to-date information related to COVID-19, please visit www.gov.nl.ca/covid-19. For general inquiries related to available government services, please email covid19info@gov.nl.ca.
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Media contact
Gina MacArthur
Children, Seniors and Social Development
709-729-3768, 730-2977
ginamacarthur@gov.nl.ca