Public Advisory: Walk-In Counter Service at MCP Office in St. John’s Suspended

  • Health and Community Services

March 22, 2020

The Department of Health and Community Services is immediately suspending walk-in counter service at the Medical Care Plan (MCP) office at 45 Major’s Path in St. John’s.

Applications will continue to be processed and legible copies of necessary documents (not originals) can be sent, in a sealed envelope, to MCP several different ways:

  • Via the drop box at the MCP office, 45 Majors Path, St. John’s
  • Via the drop box at the MCP office, 22 High Street, Grand Falls-Windsor
  • By registered mail to

P.O. Box 5000
Grand Falls-Windsor, NL
A2A 2Y4

  • By fax at 709-758-1694 in the Avalon region
  • By fax at 709-292-4052 in all other regions

Staff will continue to be available to answer questions from the public. People can call the St. John’s office at 1-866-449-4459 or the Grand Falls-Windsor office at 1-800-563-1557. People can also email questions to

Residents are reminded to please provide a current telephone number and e-mail address to assist staff during the application process.

Because of this suspension, there may be delays in receiving your MCP documents through the regular mail service.

The Provincial Government apologizes for any inconvenience and asks for the public’s patience and understanding during its efforts to minimize further spread of COVID-19. We will continue to monitor and where necessary implement protocols required to contain the virus.

For the most up-to-date information related to COVID-19, please visit

For questions related to COVID-19, please email 


Media contact
Kathy Dicks-Peyton
Health and Community Services
709-729-6986, 699-1982

2020 03 22 4:33 pm