Public Advisory: Public Asked to Ensure They are Aware of Trip Cancellation Insurance Provisions

  • Service NL

March 10, 2020

The Provincial Government is encouraging all residents who purchase travel insurance to be fully aware of the provisions of the policy and whether or not they are covered for matters related to COVID-19.

Enhanced consumer protection remains a focus for government. Consumers must be vigilant in understanding the terms and conditions of all insurance policies, including travel.

If a consumer feels a company is selling an insurance product that is misleading, or if there is a dispute, the Consumer Affairs division of Service NL, upon receiving a written complaint, can provide mediation services between the consumer and product provider.

The Consumer Affairs Division can be reached at 709-729-2600 or by email at

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Media contact
Krista Dalton
Service NL
709-729-4748, 685-6492

2020 03 10 3:50 pm