Public Advisory: Public Access to Motor Registration Division and Government Service Centres Restricted

  • Service NL

March 18, 2020

In light of ongoing efforts to help contain COVID-19, Service NL has discontinued regular counter service at the Motor Registration Division in Mount Pearl and all Government Service Centres throughout the province.

Residents are asked to avail of Motor Registration Division services such as address changes, drivers’ licence renewals, vehicle renewals and Notice of Sale online at

Service NL will offer in-person services by appointment only and only for services not available online. Clients are asked to call 1-833-796-0610 or email

For any Motor Registration Division services not currently available to residents online, clients can also submit their application and supporting documents by email to All individuals availing of email transactions are asked to provide a phone number in order to process payments and confirm information on their application.

Written driver examination are available by appointment. All practical driver examinations (road tests) are suspended until further notice. However, consideration will be given for any urgent requirements for commercial classes of licences. Anyone who has a requirement for a commercial class of licence or written testing can call 1-833-796-0610 or email to book an appointment.

All other general inquiries regarding Motor Registration Division services should be directed to 1-877-636-6867.

As a result of these restrictions, there may be delays in receiving documents through regular mail service. The Provincial Government has consulted with law enforcement agencies to advise of these changes and the anticipated delay in receiving documents by mail.

The Provincial Government apologizes for any inconvenience and asks the public’s understanding during its efforts to minimize further spread of COVID-19.

We will continue to monitor and where necessary implement protocols required to contain the virus. For the most up-to-date information related to COVID-19, please visit For questions related to COVID-19, please email

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Media contact
Krista Dalton
Service NL
709-729-4748, 685-6492

2020 03 18 1:40 pm