As Newfoundland and Labrador is currently in COVID-19 Alert Level 5, the Department of Children, Seniors and Social Development advises that the main contact number for the department, 1-833-552-2368 (Video Relay Service (VRS) calls are welcome), is now in full operation. This is to ensure individuals and community groups have additional access to connect with the department as needed.

 The toll-free number has options for the department’s main lines of business, including child protection; adult protection; child, youth and family services’ inquiries; financial payments; Disability Policy Office; Poverty Reduction Office; and Seniors and Aging Office. All existing contact information related to these lines of the department are still available; however, the main contact number will direct calls accordingly. For a complete listing of all departmental contact information, please visit www.gov.nl.ca/cssd/.

In addition, child protection and adult protection referrals continue to be received and assessed 24/7 by calling the department’s main contact number 1-833-552-2368, or your local police. The department reminds the public of their legal obligation to report abuse and neglect of children, youth and adults.

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Media contact
Gina MacArthur
Children, Seniors and Social Development
709-729-3768, 730-2977
ginamacarthur@gov.nl.ca