As part of the next phase of establishing an integrated ambulance service in Newfoundland and Labrador, the Department of Health and Community Services has awarded three consulting contracts totaling approximately $581,500. These include:

• Healthcare Strategists has been awarded a contract valued at $300,500 to provide technical and research advisory services for the procurement of ambulance services;
• LifeFlight of Maine has been awarded a contract valued at approximately $246,000 for helicopter emergency medical service planning to inform future decision making on the design of the overall emergency air ambulance system; and
• RFP Solutions has been awarded a contract valued at $35,000 as a fairness advisor and will provide services as an independent third party overseeing and monitoring the procurement of ambulance services.

The department anticipates working together with these advisors throughout the next year to introduce changes in ambulance service delivery in this province. The advisors will guide government on service requirements and the development of an RFP for the design, management, and operation of an integrated ambulance service.

Budget 2023 allocated $9 million to begin the consolidation of 60 separate road ambulance services into a single, integrated service with a centralized approach. This aligns with the recommendation of Health Accord NL to “design one provincial, modern, integrated air and road ambulance system with a central medical dispatch” as one of the essential elements of a reimagined health system.

Information on tenders and requests for proposals issued and awarded by the department and other public bodies is available by visiting www.merx.com/govnl.

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“Establishing an integrated ambulance service will help us provide a more efficient service and a more seamless system throughout the province. This is part of our bigger plan, which includes modernizing and improving health care services. All of our actions will improve and reimagine health care services in Newfoundland and Labrador.”
Honourable Tom Osborne
Minister of Health and Community Services

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Learn more
New Electronic Patient Record To Improve Information Sharing and Collaboration Between Paramedics and Health Care Facilities

Requests for Proposals Issued for Advisors on Ambulance Integration

Government Provides Support to Help Stabilize Provincial Ambulance Operations

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