The following policies govern the operation and management of this website:
Disclaimer
Information on this website is provided as a public service by the Government of Newfoundland and Labrador. We cannot guarantee that all information is current or accurate. Users should verify the information before acting on it. Although we make every effort to ensure that all information is accurate and complete, we cannot guarantee its integrity.
The use of this website is subject to the following terms and conditions and constitutes the user’s agreement to those terms and conditions. Information on this website is provided by government solely for the user’s information and it is provided without warranty, guarantee, or responsibility of any kind, either express or implied. The Government of Newfoundland and Labrador and its employees will not be liable for any loss or damages of any nature, either direct or indirect, arising from use of the information provided on this website or information provided at any other site that can be accessed from this site.
Links from this site to other sites are presented as a convenience to users. The Government of Newfoundland and Labrador does not accept any responsibility for the content, accuracy, reliability, or currency found on external sites.
Copyright
The Government of Newfoundland and Labrador is the owner of copyright in all information found on this Web site unless otherwise stated.
Where the Government of Newfoundland and Labrador is the owner of copyright in information on this website, government hereby grants permission for the information of this web site to be used by the public and non-government organizations. Persons and organizations using this information agree to indemnify and save harmless the Government of Newfoundland and Labrador against any claims or actions of any kind or manner resulting from its use.
The Government of Newfoundland and Labrador uses multi-media, i.e. graphics, audio and visual materials, on this website with permission of third party copyright holders. Reproduction of such materials is not permitted.
Privacy statement
Introduction
The Government of Newfoundland and Labrador maintains this website to help you obtain information about its programs and services. We’re committed to protecting the privacy of individuals and organizations who visit this website, in compliance with the Access to Information and Protection of Privacy Act, 2015 (ATIPPA, 2015).
A departmental website may have a different privacy statement, depending on the nature of its site. You should review a website’s privacy statement each time you submit personal information.
General Information Collected
Our web server automatically collects and saves a limited amount of information when you visit gov.nl.ca. This information includes:
- Internet Protocol (IP) address (e.g. 123.45.67.890)
- Browser type and version (e.g. Google Chrome, Apple Safari)
- Page(s) visited
- Date and Time of page(s) visited
Definition of personal information
Personal information means recorded information about an identifiable individual, including the individual’s name, address or telephone number. ATIPPA, 2015 outlines several examples of personal information: www.assembly.nl.ca/Legislation/sr/statutes/a01-2.htm
Collecting personal information
The only identifiable personal information collected by this website is information you give voluntarily (e.g. using a government online service or submitting a complaint, comment or feedback electronically). Government considers the personal information you provide through this website confidential. This information will only be used for purposes authorized by ATIPPA 2015.
If you choose not to use the Internet to provide personal information through this website, you may still be able to access government services by telephone, fax, mail, or in person. Not all options may be available in every situation.
Security
Government is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Security measures are integrated into the design, implementation and daily operating practices as part of Government’s ongoing commitment to protecting your personal information.
In addition to these general security practices, we also take extra steps to safeguard information collected through web analytics tools.
Links to other websites
This website may include links to websites operated by other public and/or private sector organizations. The Government of Newfoundland and Labrador is not responsible for the privacy practices or content of external websites.
Cookies
When you visit or browse a website, a small piece of data may be sent from the website and stored on your computer. You can adjust browser settings to deny cookies or to warn you when a web site is about to place a cookie on your hard drive.
The Government of Newfoundland and Labrador websites may use cookies in a limited capacity to collect anonymous information used towards enhancing your browsing experience.
Web Analytics
In addition to the general information described above, the Government of Newfoundland and Labrador uses web analytics tools to help understand how people use our websites and to make them better for visitors.
What is Web Analytics?
Web analytics means looking at data about how people use our websites. We use tools like Google Analytics and Meta Insights (from Facebook) to see things like which pages people visit and how long they stay. These tools only collect information that cannot be used to identify you personally. All the data is grouped together and made anonymous.
What Information Do We Collect for Analytics?
When you visit a Government of Newfoundland and Labrador website, we may collect these types of information for analytics:
- The type of browser, computer, or phone you use
- The city, province, or country you are in
- How you got to our website (for example, from a search engine or social media)
- Which pages you look at and how long you stay
- How far you scroll and what you click on
- If you watch videos, we see if you play or pause them
- If you fill out a form, we see if you finish it
- What words you search for on our site
- How people interact with our social media (like total likes or shares—not who liked or shared)
We use cookies and other digital markers to remember your preferences (like language or location) and to help with analytics. You can change your browser settings to block cookies, but some website features might not work if you do.
Important: We do not collect or keep your IP address using Google Analytics or Meta Insights. IP addresses are only used for a short time to figure out your general location and are deleted right away. Our web servers may record IP addresses for security reasons, but we do not use them for marketing or to build profiles about you.
Collection is authorized under section 61(c) of the ATIPPA (2015)
Why Do We Collect this Information?
We use this information to:
- Make our websites work better for everyone
- See how well our online ads and campaigns are doing
- Share content that matches what people are interested in
Sometimes, we work with Google and Meta to help us with analytics. These companies may store the grouped, anonymous data outside Canada. They must follow strict privacy and security rules.
If you use social media platforms like Facebook to connect with us, remember that these sites are not run by the Government of Newfoundland and Labrador. Check their privacy policies to see how they handle your information. We only use information from social media in a grouped way (for example, total likes or shares).
How Do We Keep Your Information Safe?
The Government of Newfoundland and Labrador ensures our web analytics partners use strong security measures to protect your data including meeting industry security standards and certifications. We also use software to watch for any attempts to break into our websites.
Your Privacy Choices
You can choose not to be tracked by:
- Blocking cookies in your browser settings
- Using browser add-ons like the https://tools.google.com/dlpage/gaoptout
To manage how Meta (Facebook) collects analytics data, please check your privacy settings on Facebook or Instagram, or visit Meta’s privacy resources for guidance.
Contact Information
Please direct any questions regarding this privacy policy or ATIPPA, 2015 to the Access to Information and Protection of Privacy (ATIPP) Office.
If you have a complaint or concern about your personal information, please contact the relevant public body. If your complaint is not resolved to your satisfaction ATIPPA, 2015 provides a mechanism for independent review through the Office of the Information and Privacy Commissioner.
For more information:
Email: info@mail.gov.nl.ca
Regular Mail:
Communications Branch, Executive Council
10th Floor, East Block
Confederation Building
St. John’s, NL
A1B 4J6