The Government of Newfoundland and Labrador is committed to improving how businesses, organizations, and individuals interact with government. In 2026, the Government established the Red Tape Reduction Office to lead government-wide efforts to modernize processes, improve services, and support continuous improvement across government.

The Red Tape Reduction Office is working towards opportunities to improve service delivery, enhance client experience, and support economic growth while maintaining important public protections. The Office coordinates government-wide red tape reduction initiatives and supports departments and agencies in improving programs and services, reducing unnecessary complexity, enhancing interactions with government, and advancing continuous improvement processes.

Focus Areas

• Review regulations, policies, and authorizations to identify opportunities for improvement.
• Simplify administrative processes and enhance client experience.
• Support departments and agencies in reviewing programs and services to advance red tape reduction priorities.
• Collect and respond to feedback from businesses, organizations, and individuals to identify opportunities for improvement.
• Monitor and report on progress and performance measures to support transparency and accountability.
• Offer specific business support through the Business Navigator and BizPaL services.

For more information about the Red Tape Reduction Office, please contact:

Email: redtapereduction@gov.nl.ca