The Infrastructure & Cybersecurity (I&C) Branch delivers the foundational technology infrastructure, cybersecurity capabilities, and customer support services that enable reliable, secure government operations and digital service delivery across Newfoundland and Labrador. The branch ensures that government systems, networks, and platforms are available, protected, and supported to meet the needs of departments and the public.

The branch manages enterprise infrastructure and connectivity services, including data centres, networks, servers, storage, cloud and hybrid environments, and end-user computing. These services provide government employees with stable, resilient, and responsive technology environments that support daily operations and critical public services.

Infrastructure & Cybersecurity also leads government-wide cybersecurity services, protecting systems, information, and digital services from evolving threats. Through security monitoring, prevention, and response capabilities, the branch strengthens the integrity, availability, and confidentiality of government technology assets while supporting the secure adoption of modern platforms and services.

In addition, the branch delivers customer service and technical support, including service desk operations and frontline assistance for government users. By providing timely support, incident response, and issue resolution, the branch helps ensure continuity of operations and a positive service experience for departments.

By integrating infrastructure operations, cybersecurity stewardship, and customer focused support, the Infrastructure & Cybersecurity branch plays a critical role in safeguarding government technology, enabling digital initiatives, and maintaining confidence in the reliability of public-sector IT services.