National Occupational Classification (NOC): 65102
Fast Facts
- Average Pay: N/A
- Future Growth: N/A
- Skill Level: N/A
- Employment Size: N/A
- Unemployment: N/A
- Full-time Share: N/A
Sample Job Titles
- Grocery clerk
- Grocery packer
- Order filler – retail
- Price clerk – retail
- Produce clerk
- Shelf stocker – retail
- Supermarket clerk
What do Store Shelf Stockers, Clerks and Order Fillers do?
This group performs some or all of the following duties:
- Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
- Carry customers’ purchases to parking lot and pack in vehicles
- Unpack products received by store and count, weigh or sort items
- Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
- Price items using stamp or stickers according to price list
- Attach protective devices to products to protect against shoplifting
- Stock shelves and display areas and keep stock clean and in order
- Label and document orders, and prepare shipping, customs and courier documentation when required
- Obtain articles for customers from shelf or stockroom
- Direct customers to location of articles sought and assist with inquiries
- Enter, track and process customer orders and generate inventory reports
- May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
- May sweep aisles, dust display racks and perform other general cleaning duties
- May operate cash register and computer for electronic commerce transactions
- May order stock.
Source: National Occupational Classification (NOC) 2021, Employment and Social Development Canada
Store Shelf Stockers, Clerks and Order Fillers work in a variety of areas but primarily in the following subsectors (NAICS) in Newfoundland and Labrador:
- 445 Food and beverage stores
- 452 General merchandise stores
- 444 Building material and garden equipment and supplies dealers
Source: Census 2021, Statistics Canada
Short and Long Term Occupational Projections
Short Term Projections for 2023-2025
The employment outlook will be moderate for store shelf stockers, clerks and order fillers in Newfoundland and Labrador (rating of 3 out of 5) for the 2023-2025 period.
Source: Job Bank, Government of Canada
Long Term Projections for 2023-2032
Store shelf stockers, clerks and order fillers belong to the broader occupational group of NOC 65101-65109 (Other sales support and related occupations). This group is forecast to be balanced (rating of 1.8 out of 4) over the next several years; projected labour supply is expected to be able to meet projected job openings.
Source: Department of Finance, Occupation Projections (Summer 2023)
Number of Job Postings in 2023
During 2023, there were 286 public job postings for this occupation, with the following distribution:
| Avalon: 49% | Western: 17% |
| Eastern: 11% | Labrador: 9% |
| Central: 14% | NL-unspecified: 0% |
Source: Lightcast (note: data used in this analysis reflects new unique monthly postings which are totaled for the calendar year).
Who works as store shelf stockers, clerks and order fillers in Newfoundland and Labrador?
During the reference week of May 2021, there were approximately 2,575 people working in this occupation in Newfoundland and Labrador. 64% of those employed were Male+ and 36% of those employed were Female+.
Here is the age group breakdown for this group of workers:
| 15 to 24 | 25 to 54 | 55 to 64 | 65+ |
| 41% | 43% | 14% | 3% |
Source: Census 2021, Statistics Canada
How much do shelf stockers, clerks and order fillers make?
Annual Earnings
The median employment income for all shelf stockers, clerks and order fillers in the reference year 2020 (3,050 workers in total, including those working part-time and full-time, as well as part-year and full-year) was $14,900.
Source: Census 2021, Statistics Canada
Hourly Earnings
Salary information for shelf stockers, clerks and order fillers in Newfoundland and Labrador:
| Low ($/hour) | Median ($/hour) | High ($/hour) | |
| Newfoundland and Labrador | $15.00 | $15.00 | $18.00 |
Salary information for shelf stockers, clerks and order fillers in Canada:
| Low ($/hour) | Median ($/hour) | High ($/hour) |
| $14.00 | $15.05 | $20.70 |
Source: Job Bank, Government of Canada
Most Frequently Sought Skills from Job Postings (2023)
- Merchandising
- Warehousing
- Product Knowledge
- Sales Promotion
- Customer Inquiries
- Visual Merchandising
- Issuing Refunds
- Merchandise Exchanges
- Palletizing
- Stocking Merchandise
Source: Lightcast
What training is required?
- Some secondary school education is usually required.
* Find public and private education, training and skills development opportunities in Newfoundland and Labrador here.
Source: National Occupational Classification (NOC) 2021, Employment and Social Development Canada