The Office of the Chief Information Officer (OCIO) delivers IM courses and information sessions to all individuals of all departments and public bodies. In addition, OCIO works with the Centre for Learning and Development (CLD) to deliver training both in class and online via the PSAccess Learning Management System (LMS). PSAccess courses are open to all individuals with access to the public service network (PSNL). Individuals must register with the CLD to obtain a PSAccess account.

Training for Employees:

Employee IM Training – OCIO	Delivery	Duration	Contact
Cyber Security: What You Should Know An overview of Cyber Security, an essential topic for all individuals.	OCIO	1 Hour	OCIOInfoProtection@gov.nl.ca
Managing Transitory Records for Managers and Directors An overview of Transitory Records, including the roles of managers and directors. It covers concepts such as the benefits of managing transitory records, through regular assessment, legislative requirements, OCIO-issued Transitory Records Directive and Guideline, and how to assess records as transitory.	OCIO	2 Hour	IM@govl.nl.ca

Employee IM Training – PSAccess	Delivery	Duration	Contact
Cyber Security Awareness All Government employees play an important role in protecting Government’s information and information technology (IT) assets. This training will help individuals understand their responsibility to recognize cyber security threats and take action to prevent cyber-attacks to the Government Network and IT Assets.	PSAccess	1 Hour	LMSSupport@gov.nl.ca
IM@Work: Making Information Management Work for You An overview of IM and identifies best practices for managing and protecting information throughout the life-cycle.	PSAccess	1 Hour	LMSSupport@gov.nl.ca
Information Management: A Guide for Managers Outlines what is required by management-level employees to support compliance with IM requirements and use of IM best practices within their program area. Recommended for all public service employees that manage resources and is included in the CLD’s Resource Management Package.	PSAccess	1 Hour	LMSSupport@gov.nl.ca

Training for IM Professionals:

IM Professionals are individuals whose roles are focused on IM program support. IM Position Descriptions have been standardized to support the growth of the profession across government. IM professionals must establish and maintain technical competencies in the practice of IM. The IM Technical Competency Framework defines the skills required for each position level. Learning and development resources to support each competency are available on the OCIO website. The OCIO offers many courses to public sector IM professionals at no cost to the participant.

IM Professionals Training – OCIO	Delivery	Duration	Contact
Developing an IM Program Plan An IM Program Plan is a formal approved and published document that outlines how IM services are delivered in your organization. These include governance, organization, management, performance management and reporting. This session is designed to assist departments and other public bodies to develop an appropriate IM Program Plan.	OCIO	2 Day	IM@gov.nl.ca
Information Protection for IM Professionals Information Protection (IP) is an area of practice focused on the protection of information from inappropriate access or use, using a variety of means as required, including, but not limited to, policy and standards and physical and electronic security measures. This session includes IP Principles, legislation and cyber security.	OCIO	½ Day	IM@gov.nl.ca
Information Technology for Information Management Professionals An overview of IT concepts and processes required by IM professionals to support an IM program. It includes OCIO services, database basics, storage management, network security, cyber security and electronic document and records management systems.	OCIO	1 Day	IM@gov.nl.ca
Introduction to IM Processes for IM Professionals Provides a foundation in IM suitable for those new to the public sector and/or to the IM professional. It includes legislation, IM Program components and management, information gathering, records retention and disposal schedules (RRDSs) and disposal processing.	OCIO	2 Day	IM@gov.nl.ca

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