Service Offerings

Information Management and Protection (IM&P) Services Offerings

The Information Management & Protection (IM&P) services offered by the Information Management Services Division of the Office of the Chief Information Officer (OCIO) are available to departments and other public bodies for the following categories:

  • Advisory Services, Information Management (IM) – Electronic Content Management (ECM)
  • Advisory Services, Information Protection (IP)
  • Capacity Development
  • Education and Awareness
  • Government Records Committee (GRC)
  • Provincial Records Centre (PRC) – Government Records Lifecycle Management (GRLM)

Advisory Services, Information Management (IM) – Electronic Content Management (ECM)
IM@gov.nl.ca

  • Provides general Information Management (IM) advice and guidance on existing IM policy framework and the interpretation and application of IM legislation.
  • Provides advice and consulting services to departments and supported entities in establishing and maintaining an IM program. Specific services include:
    • guidance on records inventory requirements;
    • records classification;
    • records retention and disposal scheduling;
    • recommendations on appropriate scanning processes and technology;
    • guidance for data migration/conversions, and
    • advice on IM best practices.
  • Provides front line business functionality troubleshooting, including knowledge transfer and guidance. Facilitates records and information management system meetings, conducts business process mapping sessions for new and updated classification, and works closely with departmental Electronic Content Management (ECM) Administrators to expand records and information management system business functionality.

Advisory Services, Information Protection (IP)
InfoProtection@gov.nl.ca

  • Provides advice and guidance on existing Information Protection (IP) policy framework (e.g., Directives, Standards, Guidelines, FYI’s, etc.).
  • Provides advice and consulting services to departments and supported entities on IP related topics.
  • Provides Information Protection and Security education and outreach awareness activities across departments and supported entities (e.g., Cyber Security Awareness sessions).

Capacity Development
IM@gov.nl.ca

  • The Information Management Self-Assessment Tool (IMSAT) program for public bodies is now complete. Public bodies should continue to self-assess their IM programs, benchmarking against previous scores, supporting capacity growth and risk reduction. IMSAT materials are available for re-use upon request.
  • The IM Capacity Building (IMCB) Took Kit is a support for public bodies to assist in building IM capacity within their organization. The Tool Kit is designed to support increased capacity and compliance through a continual improvement methodology, information asset management and the integration of tools, techniques and data analytics.

Education and Awareness
IM@gov.nl.ca

  • Offers IM training in-class and online for Government of Newfoundland and Labrador (GNL) employees and IM professionals.
  • Develops IM awareness materials for re-use by IM programs.
  • Hosts IM Community meetings to provide an opportunity for information sharing among IM representatives at all levels across the broader public sector.

Government Records Committee (GRC)
IM@gov.nl.ca

  • The Government Records Committee (GRC) is established by the Management of Information Act (MOIA). The committee establishes and revises schedules for:
    • the retention, disposal, destruction or transfer of records;
    • makes recommendations to the minister respecting government records to be forwarded to the archives;
    • establishes disposal and destruction standards and guidelines for the lawful disposal and destruction of government records; and
    • makes recommendations to the minister regarding the removal, disposal and destruction of records.
  • Supports public bodies in submitting disposal and records retention schedule requests to the GRC, organizes GRC meetings, and communicates decisions made by the GRC to relevant public bodies.

Provincial Records Centre (PRC) – Government Records Lifecycle Management (GRLM)
IM@gov.nl.ca

  • Provides guidance to public bodies on the appropriate disposal of government records.
  • Operates the Provincial Records Centre (PRC), which provides a safe, secure storage facility for semi-active government records.
  • PRC staff provide timely access to records in storage and facilitates the delivery and pick-up of records when needed.
  • Provides administrative support to the GRC and advice to public bodies on the process for submitting retentions schedules and one-time disposal requests for approval.
  • Records storage is available to those public bodies whose information technology services are provided by the OCIO.

Last Updated: 2023-02-17