Operation and Maintenance

• Need for utility management
• Proper and effective system operation and maintenance
• Operator qualifications and certification
• Responsibilities of utility personnel – planning, organization and record keeping

Record Keeping

• Purpose and value of maintaining records – Permit to Operate requirements
• Types of records that need to be maintained – chlorination records (chlorine residuals), meter readings, pump operation, etc.
• Storage and maintenance of records

Drinking Water Quality

• Guidelines for Canadian Drinking Water Quality
• Bacteriological water quality – bacteriological sampling requirements, indicator pathogens, provincial standards
• Chemical and Physical water quality – provincial standards, MACs, AOs, monitoring,
• Disinfection by-products
• Parameters of concern
• Sampling protocols

Cross Connections

• What is a cross connection
• Backflow and backsiphonage
• Common cross connection examples
• Health impacts from cross connection events
• Degree of possibility, hazard and risk involved with cross connections
• Types of cross connection prevention methods and devices

Storage

• Purpose of storage tanks
• Tank types and materials
• Calculating volume of a storage tank
• Tank operation and maintenance – disinfection, water level controls, ice control

Water System Corrosion

• Types of corrosion – internal, external, bimetallic (galvanic), stray current
• Corrosion treatment methods – soda ash and lime treatment, cathodic protection
• Monitoring of corrosion – pH levels, alkalinity, Langelier Index, coupon testing

Certification Exam Preparation

• Practice Questions – typical certification exam questions related to material covered during this module

Math and Metric for Water System Operators

• Each module will include various math and metric related discussions