Contact Information

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General Inquiries/Renseignements généraux

General Inquiries/Renseignements généraux: (709) 729–4984
Newfoundland and Labrador Prescription Drug Program (programme de médicaments sur ordonnance): (709) 729-6507 or (888) 222-0533
Immunization Records/Dossiers d’immunisation: (709) 729–0724

Medical Care Plan (MCP) General Inquiries/Renseignements généraux sur le Régime d’assurance-soins médicaux (MCP)

Avalon Region/Région d’Avalon
Tel/Téléphone: (709) 758–1600

All other areas, including Labrador/Toutes les autres régions, y compris le Labrador
Toll–Free/Numéro sans frais: (866) 449-4459 or (800) 563-1557
Tel/Téléphone: (709) 292–4000

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Provincial Office

Department of Health and Community Services
P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–4984
Email:

Honourable Lela Evans – Minister
Tel: (709) 729-3124
HCSMinister@gov.nl.ca

Executive Service and Support

Colleen Stockley – Deputy Minister
Tel: (709) 729-3125
Email: colleenstockley@gov.nl.ca

 Katie Norman – Associate Deputy Minister
Tel: (709) 729-3103
Email: katienorman@gov.nl.ca

 Robyn Hayes – Assistant Deputy Minister, Corporate Services, Governance and Accountability
Tel: (709) 729-3103
Email: robynhayes@gov.nl.ca

Patrick Morrissey – Assistant Deputy Minister, Professional Services and Workforce Planning
Tel: (709) 729-3103
Email: patrickmorrissey@gov.nl.ca

Justin Garrett – Assistant Deputy Minister, Regional Services
Tel: (709) 729-1716
Email: justingarrett@gov.nl.ca

Gillian Sweeney – Assistant Deputy Minister, Population Health
Tel: (709) 729-1716
Email: gilliansweeney@gov.nl.ca

Communications

Victoria Barbour – Director of Communications
Tel: (709) 729-1377
Tel: (709) 327-8183
Email: VictoriaBarbour@gov.nl.ca

Jennifer Konieczny – Media Relations Manager
Tel: (709) 729-6986
Tel: (709) 327-7540
Email: JenniferKonieczny@gov.nl.ca

Gina MacArthur – Media Relations Manager
Tel: (709) 729-7010
Tel: (709) 327-9574
Email: GinaMacArthur@gov.nl.ca

Khadija Rehma – Media Relations Manager
Tel: (709) 729-5315
Tel: (709) 730-2977
Email:  KhadijaRehma@gov.nl.ca

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Corporate Services Branch

Audit and Claims Integrity

MCP Public Services and Administration (General Information, Registration, Renewals)

MCP Registration – Avalon Region
45 Major’s Path
P.O. Box 8700
St. John’s, NL A1B 4J6
Tel: (709) 758–1600
Fax: (709) 758–1694
Email:

MCP Registration – all other areas, including Labrador
P.O. Box 5000
Grand Falls–Windsor, NL A2A 2Y4
Toll–Free: (866) 449-4459 or (800) 563-1557
Tel: (709) 292–4000
Fax: (709) 292–4052
Email:

MCP Claims Processing
Toll-free: (800) 440–4405
Tel: (709) 292–4031
Fax: (709) 292–4053

MCP Claims Operations
Toll-free: (800) 563-2163
Tel: (709) 292–4048
Fax: (709) 292–4053

Medical Audit & Compliance
Toll-free: (800) 563–4199
Tel: (709) 758–1566
Fax: (709) 758-1691 or (866) 819-3052

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Financial Services

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–6870

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Information Management and e-Health

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6

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Policy, Planning and Evaluation

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–3745

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Infrastructure Management

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–3620

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Data Governance and Privacy

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6

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Programs Branch

Medical Services

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–3508

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Dental Services

P.O. Box 8700
1st Floor, West Block
St. John’s, NL A1B 4J6
Tel: (709) 729–3508

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Pharmaceutical Services

Mailing address:
Pharmaceutical Services Division
P.O. Box 8700
St. John’s, NL
A1B 4J6		 Courier address:
Pharmaceutical Services Division
1st Floor, Confederation Building, West Block
100 Prince Phillip Drive, St. John’s, NL
A1B 4J6
Toll–Free: (888) 222–0533
Tel: (709) 729–6507

NLPDP Assessment Office
P.O. Box 510
Stephenville, NL A2N 3B4
Toll-Free: (888) 859-3535

NLPDP Claims Processing
P.O. Box 8070, Postal Station A
St. John’s, NL A1N 3J5
Toll-Free: (888) 724-7760
(709) 753-3615

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Emergency Health and Paramedicine Services

P.O. Box 8700
45 Major’s Path
St. John’s, NL A1B 4J6
Tel: (709) 729–1550

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Office of Health Professional Recruitment and Retention

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–1716

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Regional Services Branch

Office of the Chief Nurse

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6

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Regional Services

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–4984

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Senior’s Health Care

P.O. Box 8700
3rd Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6

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Health Workforce Planning

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–3940

Population Health and Wellness Branch

Public Health

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6
Tel: (709) 729–0724

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Primary Health Care

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6

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Mental Health and Addictions

P.O. Box 8700
1st Floor, West Block
Confederation Building
St. John’s, NL A1B 4J6

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Mental Health and Addiction Services

Looking to access mental health and addictions services in the province? Connect with one of the three access points:

  • 811: 811 HealthLine nurses are available 24/7 to listen, provide support, and connect you to health services in your area. If you are experiencing a mental health and addictions crisis, need support, or are looking for health information, call 811.
  • Bridge the gapp: A free online resource that connects you to self-help information and local supports through a searchable service directory. You can also access a variety of tools and online programs to support your wellness. For more information please visit: www.bridgethegapp.ca
  • Doorways: Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time’. While most locations offer a drop-in service, some locations provide same-day, next day, or appointments by phone. Drop-in counselling services are available without an appointment or referral. If further counselling is required, staff will work with you to provide access to additional services and supports. For Doorways locations near you, visit: Doorways Mental Health Drop-In Clinic – Bridge the gapp

Additional Numbers:

  • Provincial Mental Health and Addictions Navigator: The Mental Health and Addictions Systems Navigator helps individuals navigate and connect with mental health and addiction services in the province. If the navigator is unavailable, individuals can leave a voicemail and they will return the call. Call 752-3916 or 1-877-999-7589; VRS calls are welcome or email barry.hewitt@easternhealth.ca
  • Provincial Lifewise Warmline: Provincial telephone line offering support from 10 am to midnight 7 days a week for people who have or are experiencing mental health issues/difficulties. Call 1-855-753-2560 (English) or 1-833-753-5460 (French).

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Disability Services

 Eastern Urban Zone CSPUrban.Referrals@easternhealth.ca

Adults Disability (18 – 64 years) Phone: (709) 752-4368

Children Disability (0 – 17 years) Phone: (709) 752-4717
Eastern Rural Zone
  • Rural Avalon
 CSPRAreferrals@easternhealth.ca

(709) 786-5217
  • Bonavista and Burin
 csppenreferral@easternhealth.ca

(709) 466-5706
Central Zone 1-833-210-8491
Western Zone  1-866-566-3787
Labrador-Grenfell Zone 1-833-284-4751

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